Create Volunteer Profile


Welcome to River City Food Bank's Community Event Registration & Volunteer Information System (CERVIS). Thank you for your desire to serve as part of the River City Food Bank team. Please complete the information requested below to submit your application for review. We look forward to serving with you!
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Volunteer Full Name:*
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Volunteer Interests:
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  1. Follow staff instruction and completed duties as assigned. Your duties may change at any time. Report possible hazards or unsafe activities to staff.
  2. Volunteer must schedule their shifts in advance. Volunteers should arrive on time and give notice upon cancellation.
  3. All volunteers must sign in and wear a name badge for easy identification.
  4. River City Food Bank (RCFB) is a drug and alcohol-free workplace. Anyone under the influence of drugs and/or alcohol will not be permitted to volunteer.
  5. Dress is expected to be appropriate. Closed toe shoes are required due to safety regulations.
  6. Please step outside of work areas to use your cell phone. Do not take pictures of RCFB recipients or volunteers without their permission.
  7. If you have not cancelled and did not show for three scheduled shifts, you will be removed from all future scheduled shifts. You will need to contact the volunteer coordinator to reregister.
  8. Health and hygiene: If you are sick, do not volunteer. Proper hygiene is required as well as frequent hand washing. Hand washing should be done prior to and between food handling, after smoke or lunch breaks, and when returning from the restroom.
  9. Be safe. Use proper lifting techniques, using your legs, not your back. Keep your back straight and body balanced. Do not lift and turn your body at the waist. Solicit the help of volunteers or staff to lift objects over 40 pounds. Ask for help when you need it.
  10. Food or any product from RCFB may not be taken for volunteer consumption without permission. Unauthorized possession of food will be considered stealing and will lead to immediate discontinuation of volunteering. See staff on how to acquire food from RCFB appropriately.
  11. No forms of harassment will be tolerated. Report incidents immediately to staff.
  12. Volunteers must be at least 15 years old. Volunteers 10-14 may volunteer when accompanied by an adult.
  13. Smoking is allowed only in designated areas outside the food bank.
  14. Eating and drinking must be done in designated areas only. No personal food items are allowed where food is being stored, packed, or distributed. All personal food items should be labeled, and any leftovers will be thrown away at the end of the week.
  15. All personal belongings should be left in your vehicle when possible. RCFB assumes no responsibility for damage or loss of personal property.
  16. RCFB reserves the right to terminate a volunteer when these terms and conditions are not being followed.
  17. All matters pertaining to food bank recipients are considered strictly confidential. If you recognize someone as a recipient out in public, do not address them until they address your first.
  18. Any accidents or injuries must be reported immediately to staff. By creating a volunteer profile, you release River City Food Bank from liability if you should injure yourself while volunteering at either of our locations.
  19. Court-ordered community service cannot be substituted for donations.